Honoring service.
Empowering the team behind every claim.
VBG handles the lifecycle from referral to rating decision. This CRM unifies it. Veterans see their journey. Providers see their exam scope. Your team sees the next best action - every time.
Every stakeholder, the right view.
Veterans, providers, and VBG staff each see exactly what they need - backed by the same data, gated by role-based authentication. Each view opens through sign-in.
Next Best Action. No cherry-picking.
Role-aware queue for LCS, CM, UW, and Admin. Pipeline kanban, unified veteran detail, and a labelled Phase 3 preview of the AI Claims Analyst.
Your claim, clearly.
A calm, status-first dashboard. Document checklist, journey progress, ITF countdown, and a direct line to a dedicated Case Manager.
Exam scope, pre-loaded.
Providers see only the C&P exams assigned to them, with the exam scope packet and the matching DBQ template already attached.
Your roster. Ranked by load.
The appointment board, your provider roster, and exam workload ranked busiest-first so the next exam goes to the right clinic.
Built on the rulebook.
Designed to cite every source.
The analyst is designed around one rule: no suggestion appears without a citation back to the exact 38 CFR section, M21-1 paragraph, or BVA decision behind it. What you can open today is a labelled preview built from worked examples, each carrying its real citation. Live retrieval runs in Phase 3, on VBG's own hardware, so no veteran record leaves the tenant.
- 38 CFR Part 4 - VA Schedule for Rating Disabilities
- M21-1 - VA Adjudication Procedures Manual
- DBQ Catalog - 70+ standardized VA medical forms
- PACT Act presumptive condition lists
- Agent Orange · Camp Lejeune · Gulf War presumptives
- BVA decisions corpus (precedent search)
- ICD-10 medical code mappings
Both knees + lumbar qualify for bilateral factor (10% of combined per §4.26). Current calc misses ~4 pts.
Ready to see it work?
Sign in to walk through every portal, wired end to end with synthetic data. Or see if you qualify for a higher rating in about two minutes.